What is Claim? : A claim is in fact a request placed by a party to a loss (can be the insured to a policy or a third party that was injured, had their property damaged, or suffered a financial loss) to an insurance company for indemnification.
Role of Insurance Broker : An Insurance broker will going to support insured by proper presentation along with all required documents to the insurance company, for timely settlement of claim.
Claim Process :
Connect with your broker. Your broker is your primary contact when it comes to your insurance.Claim investigation begins. After the claim has been reported, it will need to be investigated by surveyor appointed by insurance company.Your policy is reviewed. Once the investigation is complete, the adjuster will go through your policy coverage and accordingly the amount is paid.
Our relationships, knowledge and regular follow up/coordination help us in our performance on the claim settlement. We measure our success on the level of satisfaction a client has on its experience of claim handling by Sargam.
Claims Management is essential in terms of determining the level of service parameters and ensuring the clients confidence.
We at Sargam have a dedicated claims management team servicing our valuable clients and ensuring timely settlement of the claims in an extremely professional way. We as an insurance intermediary would be a single point of contact for each and every claim that arises which enables the client to avoid any communication gap in terms of information sharing.
Sargam has the expertise and the experience of claims settlement in various sectors namely manufacturing & services, construction & leisure, power & energy, media & entertainment, sports, credit, aviation, etc. we have also been extremely in maintaining client retention considering our claims servicing abilities with 97% of Claim settlement ratio.
We at Sargam ensure adequate allocation of every resource in terms of time, technical know-how, system support, etc. for the smooth functioning of the claims procedure and avoid any friction in the entire process.
Besides providing a complete handholding to its clients in case of a loss, Sargam also undertakes Claim Consultancy assignments on standalone basis as permitted by IRDA on mutually agreed fees.
In all its claim handling, we get guided by the philosophy that the Client must get the maximum permissible reimbursement, in the fastest possible time and without hassle. Right from the beginning of our relationship, we ensure that every possible step, to safeguard the client's interest is taken well in time, should a claim occur.
Our decades old relationships, knowledge and regular follow up/coordination help us in our performance on the claim settlement. We measure our success on the level of satisfaction a client has on its experience of claim handling by Sargam.
For Claims Query